All Services
RPA

Robotic Process
Automation

Deploy software bots that work around the clock, executing your most repetitive, high-volume tasks with perfect accuracy — freeing your teams for the work that actually needs a human.

See success stories
91% reduction in
processing time
99.8% accuracy vs
human error rates
400% average ROI
within year one
24/7 uninterrupted
bot operation
What We Deliver

Six ways bots transform your operations

Supercharged Efficiency

Bots execute rules-based tasks up to 20× faster than manual processing, with zero fatigue and no variability. What takes your team hours runs in minutes.

On-Demand Scalability

Scale bot capacity up or down in hours, not weeks. Handle peak volumes and seasonal surges without hiring, training, or restructuring your workforce.

Rapid Implementation

Our structured delivery approach gets your first bots live in weeks, not months. We identify the highest-ROI processes first and build a roadmap that compounds value over time.

Significant Cost Savings

Organisations consistently achieve 25–80% cost reduction on automated processes. Bots work without overtime, benefits, or absenteeism — delivering predictable, measurable savings from day one.

Enhanced Compliance

Every bot action is logged, timestamped, and auditable. Rules are applied consistently across every transaction, eliminating compliance gaps caused by human interpretation and fatigue.

Better Customer Experience

Faster processing means faster responses. Bots handle back-office tasks instantly, so your teams spend more time resolving complex customer issues rather than moving data between systems.

Why RPA

Your best people shouldn't be copying data

The global RPA market surpassed $3.5B in 2024 and is projected to reach $13B+ by 2030. The reason is simple: organisations that automate high-volume, repetitive work gain a structural cost advantage that compounds every year. With bots handling the routine, your people focus on judgment, relationships, and strategy — the things that actually drive growth.

80–90%
faster process execution
25–80%
cost reduction on automated processes
78%
of RPA adopters plan to increase investment
$13B+
global RPA market projected by 2030
Success Stories

RPA delivering results

Three examples of what happens when the right process meets the right bot.

Telecom UiPath + SAP Accounts Payable Invoice Processing

91% faster invoice processing for a national telecom operator

A major telecom operator's finance team was manually processing over 10,000 vendor invoices per month across a fragmented supplier base. xilix deployed a UiPath bot fleet integrated with SAP, automating the entire invoice lifecycle — from receipt and validation to three-way matching and payment scheduling — eliminating a significant source of human error and processing delay.

The Challenge

The AP team spent the majority of their working hours manually entering invoice data, cross-referencing purchase orders, and chasing approvals. Processing backlogs led to late payment penalties, strained supplier relationships, and an inability to take advantage of early payment discounts — costing the business significantly more than the labour cost of manual processing.

The Solution

xilix deployed a UiPath bot fleet to automate the complete AP cycle:

  • Automated invoice ingestion — bots extract data from email attachments, supplier portals, and EDI feeds, normalising all formats before SAP entry
  • Three-way matching engine — automatic reconciliation of invoice, purchase order, and goods receipt data, with exception routing for human review
  • Payment scheduling automation — matched invoices trigger SAP payment runs automatically, optimising timing to capture early payment discounts
Integrations
UiPath
Bot development, orchestration, and process monitoring
SAP ERP
Invoice posting, matching, and payment execution
Outcomes
91%
faster invoice processing
99.8%
data accuracy rate
£2.4M
annual cost savings
0
late payment penalties post-deployment
AP team refocused on strategic work
With routine invoice processing fully automated, the finance team shifted to supplier negotiations, cashflow forecasting, and discount optimisation — genuinely higher-value activities.
Full audit trail on every transaction
Every bot action is logged with timestamps and decision rationale, giving finance controllers complete, real-time visibility for audit and compliance purposes.
Insurance Automation Anywhere + Salesforce Claims Management

78% faster claims resolution for a regional insurance provider

A regional insurance provider's claims team was managing intake across six separate portals and systems, with agents manually re-keying data into Salesforce for every claim. Resolution times averaged over four days. xilix deployed an Automation Anywhere bot fleet to unify intake, automate validation and triage, and route claims intelligently — cutting resolution time by 78% and enabling 24/7 claims coverage without additional headcount.

The Challenge

Claims arrived through multiple channels — web forms, email, phone transcripts, and broker portals — each requiring manual data extraction and re-entry. Inconsistent triage led to high-severity claims being delayed, customer satisfaction scores were falling, and the team had no capacity to handle growing claim volumes without hiring additional staff.

The Solution

xilix built an intelligent bot fleet to handle the full claims intake and triage cycle:

  • Unified multi-channel ingestion — bots monitor all six portals and email queues, extracting and normalising claim data into a single Salesforce record within minutes of receipt
  • Automated validation and completeness checks — missing or inconsistent data triggers immediate customer communication, preventing delays caused by incomplete submissions
  • Intelligent severity triage — rule-based scoring automatically prioritises and routes claims to the right team or straight to settlement for low-complexity cases
Integration
Salesforce Service Cloud
Single source of truth for all claims, routing, and agent activity
Outcomes
78%
faster claims resolution
24/7
claims intake, no added headcount
0
manual data entry errors
+34pt
improvement in customer NPS
High-value claims handled first
Automated triage ensures complex and high-severity claims reach the right specialist immediately, while straightforward claims move to settlement without any agent involvement.
Scalable through peak periods
The bot fleet handled a 3× surge in claims volume during an extreme weather event with no degradation in processing time and zero additional staffing cost.
Utilities Blue Prism + Oracle Meter Data Management Billing Automation

95% reduction in billing errors across a 2.1 million customer utility network

A national utilities provider was manually reconciling meter reading data from 15 regional systems before billing cycles could run. The process took days, introduced frequent errors, and created downstream disputes that cost the business millions annually in credits and re-billing. xilix deployed a Blue Prism bot fleet integrated with Oracle to automate the entire data extraction, validation, and billing pipeline.

The Challenge

Meter data arrived in incompatible formats from 15 regional systems. Manual extraction and reconciliation took a team of eight up to three days per billing cycle, and inconsistencies between systems led to estimation errors that triggered customer disputes. The business was issuing £4.2M in credits annually due to billing inaccuracies — a cost entirely attributable to the manual process.

The Solution

xilix built a Blue Prism bot fleet to automate the full meter-to-bill pipeline:

  • Automated multi-system extraction — bots pull meter data from all 15 regional sources on schedule, normalising formats and flagging anomalies before they reach billing
  • Validation and reconciliation engine — cross-system discrepancies are identified and resolved automatically against historical baselines, with exception escalation for genuine anomalies
  • Oracle billing pipeline integration — validated data flows directly into Oracle billing, triggering invoice generation with no manual intervention
Integration
Oracle Utilities
Validated meter data feed and automated invoice generation
Outcomes
95%
reduction in billing errors
faster billing cycle
100%
regional system coverage
£4.2M
annual credit cost eliminated
Customer disputes virtually eliminated
Accurate billing at source meant billing disputes dropped by over 90%, significantly reducing the load on the customer service team and improving satisfaction scores.
Regulatory compliance maintained at scale
Every data extraction, validation decision, and billing action is fully logged, giving the compliance team a complete, searchable audit trail across 2.1 million customer accounts.
Get Started

Ready to put your repetitive work on autopilot?

Book a 60-minute discovery call. We'll identify your highest-ROI automation opportunity on the spot and show you exactly what a bot deployment looks like in your environment.

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